Privacy Policy

East Anglian Sales LTD (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you use www.easalesltd.co.uk, why we collect it, and your rights under UK data protection law.

Who we are

East Anglian Sales LTD is a UK company providing greeting card and gift sales agency services across East Anglia.

• Registered office: Office 2, Paragon House, 35 Lower Brook Street, Ipswich, England, IP4 1AQ
• Company registration number: 14725288
• VAT number: 481 2602 07
• Email: dave@easalesltd.co.uk
• Phone: 07709 197915

Information we collect

Depending on how you use the site, we may collect:

• Contact details you provide when requesting an agent visit, placing an order enquiry, or contacting us (for example name, business name, email address, phone number, and message content).
• Technical and usage data if you accept analytics cookies, such as pages viewed, approximate location (country/region), device type, browser, and referral source. See our cookie policy for details.
• Security data processed by Cloudflare Turnstile when you submit certain forms, to help prevent spam and abuse.

How we use your information

We use personal information to:

• Respond to enquiries and arrange sales agent visits
• Process wholesale order requests and trade communications
• Protect our website and forms from automated abuse
• Understand website usage and improve content and performance (only if you accept analytics cookies)
• Comply with legal obligations

Lawful bases

Under UK GDPR we rely on:

• Legitimate interests to respond to business enquiries, operate our website, and prevent fraud or abuse (balanced against your rights).
• Consent for non-essential analytics cookies. You can withdraw consent at any time using Cookie settings in the site footer.
• Contract or pre-contractual steps where processing is necessary to handle a trade enquiry or order you request.

Sharing and processors

We do not sell your personal information. We use trusted service providers who process data on our behalf, including:

• Google Analytics (website analytics, if you consent)
• Cloudflare Turnstile (form security)
• Our website hosting and email providers

These providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

How long we keep information

We keep enquiry and order-related information for as long as needed to manage our business relationship and meet legal, tax, or accounting requirements. Analytics data retention is configured in Google Analytics (typically up to 14 months for standard reports).

Your rights

Under UK data protection law you may have the right to:

• Request access to your personal data
• Ask us to correct inaccurate data
• Ask us to delete your data in certain circumstances
• Object to or restrict certain processing
• Withdraw consent for analytics cookies at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise your rights, contact us at dave@easalesltd.co.uk.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do.

For details of cookies used on this site, see our cookie policy.